Service transport is part of public transport. Service routes are often operated with smaller equipment, and in addition to passengers, service transport also carries the city or municipality’s internal mail, school meals and other cargo. Service transport is provided by Kamusen liikenne, which is part of the Oulaisten liikenne Oy Group.

Service vehicles transport customers of day and multipurpose centres as well as elderly persons, disabled persons and others. Service transport is also a form of open public transport, i.e. ‘local transport’. The vehicle operating in Kalajoki is called Justiina, while the one operating in Himanka is called Augusti. The names given to the service vehicles set the vehicles/routes apart from each other, which helps the users.

Service transport operates across the entire Kalajoki area. One vehicle operates in Kalajoki and the second in Himanka. Service transport is part of public transport that is open to all, and it particularly takes into consideration the needs of the elderly and people with reduced mobility.  Service transport also makes it possible for customers who need more personal service to travel. Service vehicles facilitate the travelling of the elderly and the disabled in particular.

Service transport picks the customers up at their own front door if necessary and transports them as close to their destination as possible within the transport area.  Service transport can take customers to the centres of Kalajoki and Himanka, regional centres, health stations and other service points. The vehicles are well-equipped for personal service and transport of persons with limited mobility. The vehicles are ventilated, accessible buses. The vehicles can seat 19 people and they include a place for customers in a wheelchair. Service transport is an intermediate form between traditional bus transport and taxi transport.

The vehicles have specified daily routes and scheduled destinations along the route. On weekdays between 10 am and 2 pm, the vehicles pick up customers who have called for pickup in advance. The vehicle stops at suitable spots along the route, and it does not have its own stops. When the vehicle is driving along a route, customers can signal it to stop by raising their hand or giving some other clear sign. The driver assists customers in boarding and dismounting the vehicle and moving the items they are carrying.

Travelling with service transport costs the same amount as a bus ticket for the same trip. Single tickets can be purchased in the vehicle. Additionally, all serial ticket products sold by Matkahuolto are valid in service transport.

The aim of combining journeys is to increase accessible transport opportunities, improve transport services in urban areas and rationalise the use of public funds. Through the rationalisation of transport services, transport can be provided to an increasingly extensive group of users.